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Return & Refund
At Cherishandadoregifts , consumer delight is at the coronary heart of all we do. If you come upon any troubles together along with your denim jacket order, we're right here to help you via a clean and honest go-back and refund process.
1. Return Window
You may also request a go-back or refund within 14 days from the date your order is delivered. After 14 days, unfortunately, we're not able to just accept go-back or refund requests.
2. How to Request a Return or Refund
To provoke a go-back or refund, please contact us at
📧 [email protected] with the following information:
- Full name
- Order number
- Reason for going back/refund
- Photos of the product (if applicable)
Our customer support crew will reply within 24–48 hours to guide you through the following steps.
3. Cases Eligible for Return or Refund
- Defective or Damaged Items:
If you acquire an object that is faulty or damaged, notify us within forty-eight hours of receiving your order. We will provide either a substitute or a complete refund after reviewing the case. - Wrong Product Received:
If you acquire the incorrect object, please contact us immediately. We will ship you the best product at no extra fee or offer a complete refund primarily based totally on your preference. - Undelivered Orders:
If your bundle has now no longer arrived within 15 commercial enterprise days from the delivery date, you're eligible for a complete refund after verification with the carrier. - Order Cancellation (Before Shipment):
If you want to cancel an order earlier than it's been processed and shipped, you can request a complete refund. Please reach out to us as quickly as possible after placing your order.
4. Non-Eligible Situations
Returns or refunds will now no longer be ordinary for objects sent past the 14-day go-back window or for objects that are back without previous authorization from our aid crew.
5. Refund Processing Time
Once your return or refund is approved:
- Refunds might be processed within 5–7 commercial enterprise days to the authentic technique of price.
- You will acquire an affirmation email as soon as the refund has been issued.
Please observe that the time for the refund to appear on your account may also range, relying on your financial institution or price provider.
If you want additional assistance, don’t hesitate to touch our customer service crew:
📧 [email protected]
Thank you for trusting Cherishandadoregifts —where top-rate denim and brilliant carriers meet.
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